NTRSCTN, INC. — TERMS OF USE

Effective Date: November 10, 2026

Last Updated: November 10, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SERVICES

These Terms of Use (these "Terms") constitute a legally binding agreement between you and NTRSCTN, Inc.("RENDEZ," "we," "us," or "our") governing your access to and use of the RENDEZ website (joinrendez.com) (the "Site"), the RENDEZ mobile application (the "App"), and all related features, content, tools, and services provided by us (collectively, the "Services").

By creating an Account, downloading, installing, or accessing the App, visiting the Site, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Global Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you are not granted permission to use the Services, and you must immediately uninstall the App and cease all use of the Services.

IMPORTANT LEGAL NOTICES:

MANDATORY ARBITRATION & CLASS ACTION WAIVER (FOR US RESIDENTS): SECTION 16 OF THESE TERMS CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT IN THE UNITED STATES. EXCEPT FOR CERTAIN SPECIFIED DISPUTES, YOU AND RENDEZ AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED EXCLUSIVELY BY MANDATORY, BINDING INDIVIDUAL ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. CONSUMERS RESIDING OUTSIDE THE UNITED STATES BENEFIT FROM THE LOCAL STATUTORY CARVE-OUTS DETAILED IN SECTION 16.8.
AGE REQUIREMENT: YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OF AGE TO ACCESS OR USE THE SERVICES.
NO BACKGROUND CHECKS: YOU UNDERSTAND AND AGREE THAT RENDEZ DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS, IDENTITY VERIFICATION CHECKS, OR SCREENINGS OF ITS USERS. RENDEZ MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, CHARACTER, IDENTITY, HEALTH, SAFETY, OR TRUTHFULNESS OF ANY USER.
ASSUMPTION OF RISK FOR IN-PERSON INTERACTIONS: YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. RENDEZ DOES NOT SUPERVISE, CONTROL, OR MONITOR REAL-WORLD VENUES, EVENTS, OR IN-PERSON MEETINGS. ALWAYS USE SOUND JUDGMENT AND TAKE APPROPRIATE SAFETY PRECAUTIONS WHEN COMMUNICATING WITH OR MEETING NEW PEOPLE. RENDEZ IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER ON OR OFF THE SERVICES.
ZERO TOLERANCE FOR ABUSIVE CONDUCT: RENDEZ ENFORCES A STRICT ZERO-TOLERANCE POLICY FOR HARASSMENT, HATE SPEECH, OBJECTIONABLE CONTENT, AND ILLEGAL BEHAVIOR. WE RESERVE THE RIGHT TO TERMINATE ACCOUNTS AND RESTRICT ACCESS PERMANENTLY WITHOUT NOTICE OR LIABILITY.

1. Your Access & App Store Provisions

App Store Terms: Your access to the App is also governed by the applicable terms, rules, and policies of the digital storefront from which you downloaded the App (e.g., Apple App Store or Google Play Store) ("App Store Provider"). In the event of an irreconcilable conflict between these Terms and the applicable App Store Provider terms, the App Store Provider terms shall govern solely to the extent of such conflict.
Apple-Specific Terms: If you downloaded the App from the Apple App Store, you and RENDEZ acknowledge that: (a) these Terms are concluded solely between you and RENDEZ, and not with Apple; (b) Apple is not responsible for the App or the content thereof; (c) Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App; (d) to the maximum extent permitted by applicable law, Apple has no warranty obligation whatsoever with respect to the App; (e) Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App; and (f) Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
Updates & Maintenance: We may issue updates, patches, or modifications to the App periodically. You may be required to install the latest version of the App to continue using the Services. We do not guarantee that the App will remain compatible with older device models or operating system versions. You are solely responsible for obtaining and paying for all devices, hardware, internet connectivity, and mobile carrier data plans necessary to access and use the Services.

2. Eligibility & Account Registration

Strict Age Requirement: You must be at least eighteen (18) years of age to create an Account or use the Services. By creating an Account, you represent and warrant that you are at least 18 years old. If we learn or have reason to suspect that any Account holder is under 18, we will immediately and permanently terminate that Account and delete associated personal data.
Criminal History Restrictions: You represent and warrant that: (a) you have never been convicted of, or pled guilty or no contest to, a felony, an indictable offense (or crimes of similar severity under foreign law),a sex offense, or any crime involving violence, intimidation, or physical harm; (b) you are not required to register as a sex offender under any federal, state, provincial, or local registry; and (c) you are not otherwise legally prohibited from using the Services under applicable law.
Authentication & Single Account Rule: Account authentication is passwordless and operates solely via one-time SMS verification passcodes (OTP) dispatched to a valid mobile phone number. You agree to register using a mobile phone number that you personally own and control. To prevent fraudulent and duplicate accounts, each phone number may be associated with only one (1) active Account at any time.You may not register with a VoIP number, automated service, or phone number belonging to another individual.
Account Responsibility: You are solely responsible for maintaining control of your device and the mobile number associated with your Account. You agree to accept full responsibility for all activities occurring under your Account, whether authorized by you or not. You must promptly notify us at admin@joinrendez.com if you suspect unauthorized access to your Account.

3. Limited License & Acceptable Use Restrictions

Limited License: Subject to your ongoing compliance with these Terms, RENDEZ grants you a personal,non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to download, install,and use the App on personal mobile devices you own or control, solely for your personal, non-commercial use.
Prohibited Platform Activities: You agree that you will not, directly or indirectly, and will not permit any third party to:
- Decompile, reverse engineer, disassemble, decrypt, or attempt to derive the source code, underlying ideas, algorithms, or technical infrastructure of the Services.
- Rent, lease, lend, sell, sublicense, distribute, publish, frame, mirror, or commercially exploit any portion of the Services without our prior written consent.
- Modify, translate, adapt, or create derivative works of the Services or any portion thereof.
- Scrape, crawl, harvest, spider, or systematically extract data, profiles, tags, or user content from the Services using automated scripts, bots, or software tools.
- Circumvent, bypass, disable, or tamper with any technological security measure, digital rights management mechanism, geofencing parameter, or authentication system.
- Probe, scan, or test the vulnerability of our systems, networks, servers, or APIs, or breach any authentication or authorization measure.
- Introduce malicious code, trojans, worms, logic bombs, or any destructive digital elements into our software or cloud infrastructure.
- Overburden, flood, crash, or interfere with the normal operational performance of the Services,including denial-of-service (DoS) attacks.
- Use the Services for any fraudulent, commercial, advertising, marketing, or promotional purpose,including sending unsolicited messages, multi-level marketing solicitations, or spam.

4. User Conduct, Community Safety & In-Person Interactions

Strictly 1:1 Communications Architecture: The Services are designed solely for intentional, direct connections. All messaging functionality on RENDEZ is strictly limited to private, direct one-to-one (1:1) conversations between two consenting users who meet reciprocal discovery criteria (concurrent venue check-in, shared event interest, or mutual network connection). RENDEZ does not feature, host, or support group chats, multi-user chat rooms, public feeds, or community forums.
Independent User Conduct: RENDEZ provides a platform for discovering venues, checking into events,and viewing shared interest tags. RENDEZ does not control, supervise, manage, or direct the conduct of users, whether online through the App or offline in physical environments.
Assumption of Risk: You understand and agree that there are inherent risks in communicating with and meeting strangers in person. YOU KNOWINGLY AND FREELY ASSUME ALL RISKS, KNOWN AND UNKNOWN, ASSOCIATED WITH INTERACTING WITH, COMMUNICATING WITH, OR MEETING OTHER USERS, INCLUDING RISKS OF PROPERTY DAMAGE, EMOTIONAL DISTRESS, BODILY INJURY, ILLNESS, OR DEATH.
Safety Precautions: You agree to exercise common sense and sound judgment at all times. When meeting others discovered through the Services, always meet in well-lit, public locations, inform trusted third parties of your whereabouts, arrange your own transportation, and never share financial details,home addresses, or private credentials.
Prohibited Behavior: You agree that you will not engage in any behavior on or off the Services that is:
- Threatening, abusive, stalking, harassing, defamatory, vulgar, hateful, or racially, ethnically, or religiously discriminatory.
- Sexually explicit, pornographic, nude, violent, or depicting non-consensual sexual content.
- Deceptive, fraudulent, or impersonating any individual, entity, or brand.
- Promoting self-harm, suicide, violence, terrorism, or any criminal activity.
- Soliciting money, loans, gifts, financial support, or commercial transactions.

5. User Content, Profile Tags & Photos

User Content Definition: "User Content" includes all information, text, hashtags, profile fields, live photo-swap captures, and moderation statements that you submit, post, or transmit through the Services.
Responsibility & Ownership: You retain ownership of your User Content. However, you are solely responsible for all User Content you provide. You represent and warrant that: (a) you own or possess all necessary rights, licenses, and permissions to post your User Content; (b) your User Content does not infringe the copyright, trademark, privacy, publicity, or intellectual property rights of any third party; and (c) your User Content complies with these Terms and all applicable laws.
License Grant to RENDEZ: By submitting User Content to the Services, you grant RENDEZ a worldwide,non-exclusive, royalty-free, sublicensable, and transferable license to host, store, cache, display,reproduce, and transmit such content solely to the extent necessary to operate, maintain, and provide the Services to you and other users in accordance with these Terms and our Global Privacy Policy.
Voluntary Profile Categories & Sensitive Attributes: The App features predefined lifestyle categories.Populating these categories is completely optional. You may voluntarily choose to add hashtags that reflect personal or sensitive characteristics (such as health conditions, disability status, neurodivergence,or religious beliefs). If you choose to display such information, you do so voluntarily and with your explicit consent. You can edit, clear, or remove voluntary tags at any time within your profile settings.
Live In-the-Moment Photos (Strict Biometric Disclaimer): The App facilitates mutual photo exchanges captured solely through your device camera in real time. RENDEZ does not extract facial geometry, scan biometric identifiers, or utilize facial recognition software on any photos exchanged. Photos are stored in secure cloud storage solely for the private exchange and are permanently purged upon account deletion.
Private Direct Transmissions: Messages and photos transmitted between users are strictly private,direct 1:1 exchanges between the two participating accounts. RENDEZ does not publish user messages to any public board or group feed. You remain solely responsible for the content of your direct 1:1 communications and agree not to send unsolicited commercial solicitations, harassing remarks, or prohibited content to any user.
Content Moderation & Reporting: While RENDEZ has no obligation to pre-screen User Content, we reserve the absolute right, in our sole discretion, to monitor, review, reject, or remove any User Content at any time, with or without notice, if we believe it violates these Terms or threatens community safety. Users can report misconduct or abusive content directly through the in-app reporting tool or by contacting admin@joinrendez.com.

6. Location Services & Venue Check-Ins

Opt-In Geolocation: Certain core features of the Services—such as discovering nearby venues and connecting with attendees sharing common interests—require access to precise geolocation data.Location permissions are disabled by default globally and require your explicit, affirmative opt-in via your device operating system. You may revoke location permissions at any time through your device settings,though doing so will disable location-dependent features.
No Guarantee of Venue Data or Attendance: Venue check-in functionality relies in part on third-party mapping services (such as Google Places and Mapbox). RENDEZ does not warrant or guarantee the accuracy, physical availability, safety, or operating status of any venue, business, or event displayed in the App. We make no representations regarding the number of active attendees present at any venue or event at any given time.
Automatic Presence Expiration: To protect user privacy, active check-in presence automatically expires on a periodic rolling cycle (typically after approximately eight (8) hours), checking you out if you have not manually done so.

7. Intellectual Property Rights & Trademarks

All intellectual property rights in and to the Services, including but not limited to the "RENDEZ" name,NTRSCTN, Inc., logos, design marks, domain names, user interface designs, visual look-and-feel, software code, databases, algorithms, and technical documentation, are the sole and exclusive property of NTRSCTN,Inc. and its licensors.

Except for the limited license expressly granted in Section 3, nothing in these Terms conveys, transfers, or licenses any right, title, or interest in our intellectual property to you. You agree not to remove, obscure, or alter any proprietary copyright, trademark, or legal notice displayed within the Services.

8. Feedback

If you submit ideas, suggestions, bug reports, feature requests, or technical feedback to RENDEZ ("Feedback"), you agree that: (a) all Feedback is non-confidential and non-proprietary; (b) RENDEZ shall have an unrestricted, irrevocable, perpetual, worldwide, royalty-free license to use, reproduce, modify, disclose,incorporate, and commercially exploit such Feedback in any manner without acknowledgment, credit, or compensation to you; and (c) you are not entitled to any payment, reimbursement, or royalty in connection with any Feedback.

9. Intellectual Property, DMCA & Illegal Content Notice (EU DSA)

DMCA Notice (United States): RENDEZ complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that material accessible on or through the Services infringes your copyright, you may submit a formal notification to our Designated Copyright Agent at admin@joinrendez.com. Your notice must include: (a) a physical or electronic signature of the authorized agent of the copyright owner; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing with reasonably sufficient detail to locate it within the App; (d) your full contact information; (e) a good-faith statement that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the owner.
Illegal Content Notice & Takedown (EU Digital Services Act): In compliance with the European Union Digital Services Act (Regulation (EU) 2022/2065), individuals or entities located in the EEA may notify RENDEZ of any content on the Services they consider to be illegal under applicable European or national law. Notifications may be submitted directly to admin@joinrendez.com with the subject "DSA Notice of Illegal Content." Notifications must contain a reasoned explanation of why the content is illegal, the exact digital location of the content, your name and email address, and a declaration confirming your good-faith belief in the accuracy of the submission. Upon receipt, we process and resolve reports promptly in an objective and non-arbitrary manner.

10. Privacy, Data Retention & Account Deletion

Privacy Policy Alignment: Our data collection, usage, sharing, and storage practices are governed by our Global Privacy Policy ([joinrendez.com/privacy-policy](https://joinrendez.com/privacy-policy)). By agreeing to these Terms, you acknowledge and agree to our processing of personal data as described therein.
No Sale of Personal Data: RENDEZ does not sell your personal data for monetary consideration, nor do we share your personal data with third parties for cross-context behavioral advertising. Aggregated venue or brand reporting utilizes de-identified, dissociated statistical counts that cannot be linked back to you.
Account Deletion (Hard Delete): You may delete your Account at any time directly within the App settings. Upon initiating deletion, your personal data (username, phone number, coordinates, profile tags,and photos) is permanently and promptly erased from our active production systems.
Irreversibility & Re-Registration: Account deletion is permanent; past account history, profile settings,and connections cannot be restored. However, unless an account was banned for conduct violations, you are welcome to create a new Account in the future using your mobile phone number.
Safety Retention: If an account is suspended or terminated for violations of these Terms or community guidelines, we retain the associated mobile phone number within an internal banlist to prevent re-registration and protect community safety.

11. Third-Party Links & Services

The Services may contain links to external third-party websites, applications, and services, such as ticketing providers, event organizers, venue websites, or digital map navigation.

RENDEZ does not control, operate, endorse, or assume responsibility for any third-party websites, products,or services. When you access third-party links, you leave the App, and your interactions are governed solely by the independent terms and privacy notices of those third parties. You access third-party services entirely at your own risk.

12. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless NTRSCTN, Inc., its corporate affiliates, officers, directors, employees, contractors, agents, and licensors (the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses,costs, expenses, and reasonable attorneys' fees arising out of or relating to:

Your access to or use of the Services;
Any User Content you submit, post, or transmit through the Services;
Your in-person or online interactions with any other user of the Services;
Your breach or alleged breach of these Terms, including any representation or warranty made herein;
Your violation of any third-party right, including intellectual property, privacy, or publicity rights; or
Your violation of any applicable federal, state, provincial, national, or international law, statute, or regulation.

RENDEZ reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense. You may not settle any claim affecting the Indemnified Parties without our prior written consent.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW:

THE SERVICES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
RENDEZ EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.
RENDEZ MAKES NO WARRANTY OR REPRESENTATION THAT: (A) THE SERVICES WILL MEET YOUR INDIVIDUAL REQUIREMENTS; (B) ACCESS TO THE SERVICES WILL BE UNINTERRUPTED,TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS, LOCATIONS, ATTENDANCE COUNTS, OR INFORMATION OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE; OR (D) DEFECTS OR ERRORS WILL BE CORRECTED.
RENDEZ MAKES NO GUARANTEES OR WARRANTIES AS TO: (I) THE NUMBER OF ACTIVE USERS OR ATTENDEES AT ANY GIVEN TIME; (II) YOUR ULTIMATE COMPATIBILITY WITH ANY USER YOU ENCOUNTER; (III) USERS' IDENTITY, BACKGROUND, SAFETY, OR CONDUCT; OR (IV) THE AVAILABILITY OR ACCURACY OF ANY THIRD-PARTY VENUE OR EVENT.
NO ORAL OR WRITTEN INFORMATION, GUIDANCE, OR ADVICE GIVEN BY RENDEZ, ITS EMPLOYEES, OR AGENTS SHALL CREATE ANY WARRANTY.

International Consumer Rights Disclaimer:

Some states, provinces, or countries do not allow the total exclusion of implied warranties or conditions. If mandatory consumer protection laws in your jurisdiction prohibit these disclaimers, the disclaimers above apply only to the maximum extent permitted by your local law.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW:

EXCLUSION OF CERTAIN DAMAGES: IN NO EVENT SHALL NTRSCTN, INC., ITS DIRECTORS,OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE,LOSS OF GOODWILL, LOSS OF DATA, DEVICE DAMAGE, EMOTIONAL DISTRESS, BODILY INJURY,OR PERSONAL HARM) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SERVICES, THE CONDUCT OF ANY USER, OR YOUR INABILITY TO ACCESS OR USE THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
USER CONDUCT & INTERACTIONS: RENDEZ DISCLAIMS ALL LIABILITY FOR ANY ACT, OMISSION,MISCONDUCT, HARASSMENT, OFFENSE, DEFAMATION, ILLEGAL CONDUCT, OR PHYSICAL HARM COMMITTED BY ANY USER OR THIRD PARTY, WHETHER ON THE APP, OFF THE APP, OR IN PHYSICAL ENVIRONMENTS.
MAXIMUM MONETARY CAP: IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE INDEMNIFIED PARTIES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD), OR (B) THE TOTAL AMOUNT PAID BY YOU TO RENDEZ FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
STATUTE OF LIMITATIONS: UNLESS A LONGER PERIOD IS MANDATED BY APPLICABLE LOCAL CONSUMER PROTECTION LAW, YOU AGREE THAT ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

MANDATORY STATUTORY LIABILITY PRESERVATION:

NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE RENDEZ'S LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY ITS PROVEN GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (C) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER MANDATORY APPLICABLE CONSUMER PROTECTION LAWS IN YOUR JURISDICTION.

15. Suspension, Termination & Account Deactivation

Termination by RENDEZ: We reserve the right, in our sole discretion and without prior notice or liability,to suspend, deactivate, restrict, or permanently terminate your Account and your access to all or part of the Services: (a) for any actual or suspected violation of these Terms; (b) for fraudulent, abusive, or illegal activity; (c) to protect the physical or digital safety of our community; (d) if required by law, regulation, or court order; or (e) if we discontinue offering the App or Services.
Termination by You: You may terminate these Terms at any time by deleting your Account within the App and uninstalling the App from all your devices.
Effect of Termination: Upon suspension or termination of your Account: (a) all licenses and rights granted to you under these Terms terminate immediately; (b) you must cease all use of the Services and delete the App from your devices; and (c) Sections 5, 7, 8, 10, 12, 13, 14, 16, 17, and 18 of these Terms shall survive such termination indefinitely.

16. Dispute Resolution, Binding Individual Arbitration & Class Action Waiver

PLEASE READ THIS ENTIRE SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

16.1 Mandatory Informal Dispute Resolution:

Before initiating any formal legal or arbitration proceeding against RENDEZ, you agree to first send a written Notice of Dispute to admin@joinrendez.com. The Notice must contain: (a) your full legal name; (b) your Account username and the mobile phone number associated with your Account; (c) a detailed description of the nature and factual basis of the claim; and (d) the specific monetary or equitable relief sought.

For a period of thirty (30) calendar days from our receipt of your Notice, you and RENDEZ agree to engage in good-faith negotiations to resolve the dispute informally. You and RENDEZ agree that fulfilling this informal dispute resolution process is a strict condition precedent to filing any demand for arbitration or court complaint. The applicable statute of limitations and any filing fee deadlines shall be tolled during this 30-day negotiation period.
16.2 Agreement to Arbitrate (United States Residents):

If the dispute is not resolved within thirty (30) calendar days of receipt of the Notice of Dispute, either party may initiate binding individual arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, our Privacy Policy, marketing practices, or the breach, termination,enforcement, interpretation, or validity of these Terms (collectively, "Disputes"), shall be finally and exclusively resolved through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures ("JAMS Rules") in effect at the time arbitration is filed, except as modified herein. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement.
16.3 Arbitration Procedures & Location:

Arbitration shall be conducted before a single, neutral arbitrator. Unless you and RENDEZ mutually agree otherwise, the arbitration hearing shall take place virtually (via videoconference or teleconference) or, if an in-person hearing is legally required, in the County of Los Angeles, California. The arbitrator shall apply California substantive law consistent with the FAA. The arbitrator shall issue a written reasoned decision setting forth findings of fact and conclusions of law. The arbitrator's award shall be final, binding, and enforceable in any court of competent jurisdiction.
16.4 CLASS ACTION & REPRESENTATIVE ACTION WAIVER:

YOU AND RENDEZ AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The arbitrator shall have no authority to combine, consolidate, or coordinate claims of multiple individuals,to conduct any class arbitration, or to make an award to any person or entity not a named party to the individual arbitration.
16.5 Mass Arbitration Protocol:

If twenty-five (25) or more similar arbitration demands are submitted against RENDEZ by or with the assistance of the same law firm, coordinating counsel, or organizational entity within a ninety (90) day period: (a) the parties agree to administer the demands in staged batches of no more than twenty-five (25) demands at a time; (b) only one batch shall proceed to arbitration at any given time, with filing fees paid solely for the active batch; (c) arbitrators shall be appointed for that batch and proceed to individual hearings; and (d) all remaining demands shall be stayed, and no fees shall be assessed or collected by JAMS for stayed claims until they are selected for an active batch. The statute of limitations for all stayed claims shall be tolled throughout this process.
16.6 Exceptions to Arbitration:

Notwithstanding the foregoing, either party retains the right to: (a) bring an individual action in small claims court if the claim falls within the jurisdictional limits of such court; and (b) seek temporary, preliminary, or emergency injunctive relief in a court of competent jurisdiction to protect against the unauthorized use,theft, or infringement of intellectual property rights, trade secrets, or computer system integrity.
16.7 Severability of Arbitration Provisions:

If any provision of this Section 16 is found to be invalid, illegal, or unenforceable, that specific provision shall be severed, and the remainder of Section 16 shall be enforced to the fullest extent permitted by law; provided, however, that if the Class Action Waiver in Section 16.4 is found to be completely unenforceable with respect to a specific claim, that claim must be severed and litigated exclusively in the state or federal courts located in Los Angeles County, California.
16.8 International Consumer Dispute Resolution Carve-Outs:

If you are a consumer who habitually resides in the European Economic Area (EEA), the United Kingdom,Switzerland, Canada, or Mexico:
- EEA, UK & Switzerland: Sections 16.2 through 16.5 (Arbitration and Class Action Waiver) shall not apply to you to the extent prohibited by applicable national law. You may initiate legal proceedings relating to these Terms or the Services before the competent courts of your country of habitual residence or before the courts of California. You may also access the European Commission’s Online Dispute Resolution (ODR) platform where applicable.
- Canada (including Quebec and Ontario): Mandatory pre-dispute arbitration and class action waivers do not apply to Canadian consumers where prohibited by provincial consumer protection legislation (such as Quebec's Consumer Protection Act and Ontario's Consumer Protection Act). Canadian consumers may bring legal actions before their local provincial courts.
- Mexico: Mexican consumers retain the statutory right under the Ley Federal de Protección al Consumidor to submit complaints and seek administrative conciliation before the Procuraduría Federal del Consumidor (PROFECO) and bring claims before competent Mexican judicial tribunals.

17. Governing Law & Judicial Venue

Governing Law: These Terms and all Disputes arising out of or related to these Terms or the Services shall be governed by, construed, and enforced in accordance with the laws of the State of California,United States, without regard to its conflict-of-laws principles.
*Mandatory Statutory Law Exception (International Consumers): If you are an individual consumer residing in the EEA, the United Kingdom, Canada, or Mexico, this choice of California law does not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the mandatory laws of your country or province of habitual residence (such as under Regulation (EC) No 593/2008 (Rome I) for European consumers).
Judicial Venue: Except for matters subject to arbitration under Section 16, small claims proceedings, or local consumer venue rights under Section 16.8, you and RENDEZ agree that any legal action, lawsuit, or judicial proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located within the County of Los Angeles, California. You and RENDEZ irrevocably consent and submit to the exclusive personal jurisdiction and venue of such courts.

18. General Legal Provisions

Entire Agreement: These Terms, together with our Global Privacy Policy, constitute the complete, entire,and final agreement between you and NTRSCTN, Inc. regarding your use of the Services, and supersede all prior or contemporaneous understandings, representations, agreements, or communications, whether oral or written.
Modifications to Terms: We reserve the right to amend, update, or modify these Terms at any time.When modifications are made, we will update the "Last Updated" date at the top of these Terms. If we make material changes, we will provide notice through the App (such as an on-screen update prompt,push alert, or email where on file) prior to the effective date. Your continued access to or use of the Services after the effective date of revised Terms constitutes your affirmative acceptance of the revised Terms.
Severability: If any provision of these Terms is determined by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be severed or limited to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.
No Waiver: No failure or delay by RENDEZ in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of any right, power, or privilege.
Assignment: You may not assign, transfer, or delegate these Terms, or any rights or licenses granted hereunder, without the prior written consent of RENDEZ. Any attempted assignment in violation hereof shall be null and void. RENDEZ may freely assign, transfer, or delegate these Terms and its rights or obligations hereunder, in whole or in part, without restriction or notice to you.
Notice for California Residents (Cal. Civ. Code § 1789.3): Under California Civil Code Section 1789.3,California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
Language of Terms (Canada / Quebec): The parties confirm their express wish that these Terms and all related documents be drawn up in the English language. Les parties confirment leur volonté expresse que les présentes modalités et tous les documents s'y rattachant soient rédigés en langue anglaise.

19. Contact Us

If you have any questions, legal notices, or inquiries regarding these Terms or the Services, please contact us at:

Company: NTRSCTN, Inc.
Product: RENDEZ
Email: admin@joinrendez.com
Attention: Legal & Privacy Operations, California, United States